How to cancel a charging card order?

⏱ Estimated reading time: 1min

✅ Quick answer

To cancel your charging card order, contact Plugsurfing support as soon as possible with your order details. We'll help you cancel it.

🛠️ Cancel your order

Contact Plugsurfing support in the app: Account → Help and support → Chat with digital assistant. On your computer, use the Plugsurfing support chat. Have your order details ready.

📦 Already shipped?

If your card has already been shipped, we may not be able to cancel the order. In that case, we'll help you return the card once you receive it.