How to activate charging card?

Once your charging card arrives, you can activate it either in your Plugsurfing app or in the web portal. Here’s how it’s done.

In the app:

1. Open the Plugsurfing app and log in
2. Tap on "Account" at the bottom of the screen
3. Tap on "Charging cards"
4. Tap on "Activate charging card".
5. You will see a blank field for input of your 12-digit key code. You will find this code printed on your charging key.
6. Tap on “Activate charging card”

In the web portal:

1. Open the web portal and log in
2. Click on "Charging keys" on the left-hand menu
3. Under the heading Activate charging key, you will see a blank field for input of your 12-digit key code. You will find this code printed on your charging key.
4. Click on "Activate charging key"

That's it! You are ready to go and charge your electric car.

You can view all connected charging cards under the Charging cards section of the app or the web portal.