The VIN feature was enabled from February 21, 2023, for the Polestar Charge app.
Here are the steps on how to add a VIN number in the Polestar Charge app:
- If you are a new customer, please add the VIN number when registering in the app to access Polestar-specific offers. Current customers will be prompted to add a VIN when they open the app. Your charging key will work as long as it's been activated. To charge via the app, you will need to add the VIN.
- As soon as the VIN number is added it will be visible under your profile.
- Don't hesitate to contact our customer support team if you are unable to add the VIN to your Polestar Charge app.