- When you log in to the Polestar Charge app for the first time, you will be prompted to create a new account. We will email you a confirmation code to verify your account. Enter this confirmation code into the app to create your account.
- If you are a new customer, please add the VIN number when registering in the app to access Polestar-specific offers. Current customers will be prompted to add a VIN when they open the app. Your charging key will work as long as it's been activated. To charge via the app, you will need to add the VIN.
- Add your preferred payment method. We support all major credit and debit cards, Apple, and Google pay.
- Add the RFID charging key you received during the vehicle handover.
- Please complete the above steps to continue using your Polestar Charge app and charging key.
- The Polestar Charge app is available in the App Store and Google Play.
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