If you’re having trouble adding, changing or removing a payment method in the Plugsurfing app, there are a few steps you can take:
- Check the app version: Make sure you’re using the latest version of the Plugsurfing app. If not, update the app and try again.
- Check for any maintenance: If the issue persists, check if there are any ongoing maintenance or known issues with the Plugsurfing platform. You can find this information on the Plugsurfing website or social media channels.
- Check the payment method details: Make sure you’ve entered the correct payment method details and that your account has sufficient funds.
- Contact customer service: If the above steps don't solve the problem, reach out to Plugsurfing customer service and we can investigate further.