How to buy a Plugsurfing+ subscription (UK)
1. Download the app
Get the Plugsurfing app from the Apple App Store or Google Play Store.
2. Create or log in to your account
-
Open the app and either sign in or create a new account using your email and password.
-
You’ll receive a confirmation email - enter the code to verify your account.
-
During setup, select “United Kingdom” as your country to ensure UK pricing and subscriptions are available.
3. Set up your payment method
-
In the app, go to Account, then Payment methods, and add your Visa or Mastercard, or use Apple/Google Pay.
4. Order your RFID charging card or key (optional but recommended)
-
Still in Account, select Get a charging card to order a physical card or key fob.
-
Add your delivery address and pay the fee (~€9.95 including VAT).
-
Activate it once received by entering the 12-digit ID in the app. This gives you access to stations that require RFID.
5. Subscribe to Plugsurfing+
-
Navigate to the Subscriptions tab in the app.
-
Tap the Plugsurfing+ plan – it shows the details and £6.90/month price.
-
Confirm by sliding the subscription toggle. Your discount starts immediately.
6. Start charging with your discount
-
Use the app to locate a UK DC/HPC charger that participates (e.g., Ionity, InstaVolt, Osprey, Mer UK, Fuuse, Connected Kerb).
-
Begin a charging session via the app or by tapping your RFID card. The 20% discount will be automatically applied.
If you have any additional questions, you can contact our customer support team
Comments
0 comments
Please sign in to leave a comment.