Plugsurfing will discontinue its charging services in Bulgaria and Romania. As a result, you will no longer be able to use the Plugsurfing app or charging card in these countries.
We sincerely apologize for any inconvenience this may cause our valued drivers and local partners.
Below, you’ll find more details.
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When will Plugsurfing charging solutions stop working in Bulgaria and Romania?
24th of October 2024.
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Can I still use my Plugsurfing app or charging card in other countries?
Yes. We look forward to serving you again in our other operational markets.
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Will my charging card work in Bulgaria and Romania after service discontinuation?
No. You can’t start charging sessions in Bulgaria or Romania using the Plugsurfing app or charging card after the 24th of October 2024.
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Can I transfer my account to another charging network?
No. You will need to sign up for another charging service that works in your country and create a new account.
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Can I use my Plugsurfing charging card in another charging service?
No. Your Plugsurfing charging card only works with your Plugsurfing account.
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Who should I contact for further questions?
You can reach our support team through your Plugsurfing app’s built-in chat 24/7.
- Go to the Account tab
- Under Support and settings, click on Support
- Choose Chat support
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