How do I contact the ZEEKR Charge support?

Dear ZEEKR driver,

Starting on 15th September 2023, please use one of the following channels to contact ZEEKR Charge support in the countries of Netherlands, Sweden, Norway, and Germany:

1. Send an email to zeekrcharge@plugsurfing.com
2. Use the in-app chat (available 24/7).
3. You can reach us via phone at the following numbers:
   

+44 20 3307 2538 – English support is available 24/7.

+31 20 262 3683 – Dutch support is available from 7:00 AM to 7:00 PM CET Monday to Friday.

+49 30 2178 2644 – German support is available from 7:00 AM to 7:00 PM CET Monday to Friday.

+46 850 780 701 – Swedish support is available from 7:00 AM to 7:00 PM CET Monday to Friday.

*Additional charges may be applied depending on the user's mobile provider. Please check with your mobile provider regarding any potential additional charges before using our service.