Terminology
User account
Price
Payment
Issues at station
- I cannot stop the charging session and unplug my cable
- My RFID charging key is not accepted
- What happens if I leave my EV at a charging point for several days?
- According to the app, a charging session has begun, but the charging point is not working. What should I do?
- To whom should I report a charging problem?
Charging sessions and stations
Charging key
- What if I sell my Nissan EV, but I become an owner of a new Nissan EV?
- Can I have several Nissan Charging Keys for one account?
- Can I manage all my household EVs via 1 Nissan Charge account?
- I lost my charging key – what should I do?
- How to register a Nissan Charging key?
- How to order a Nissan Charging key?
General questions
- How can I check my battery level?
- I bought a second-hand Nissan EV, how can I register for the service?
- How can I get in touch with your customer service?
- How accurate is the information from the map?
- Where can I use Nissan Charge?
- Who can use this service?