Although our highest priority is to provide perfectly correct data about charging stations, we are still dependent on the data we receive from charge point operators. If you encounter wrong information about a charging station, e.g. wrong address, wrong connector speed, please do not hesitate to inform us about it. You would help us and other EV-drivers tremendously. In order to process your feedback, submit the following information via email to service@plugsurfing.com:
- operator of this charging station
- address (street, city)
- incorrect information
- corrected details
After we received your report, we get in touch with the operator and ask for corrected data. As soon as we receive this, we will upload the corrected information in our app and our map. Thank you for your help!
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