What is the retention time regarding account information and charging sessions? April 09, 2020 11:38 Your information is kept for 12 months after the account deletion. Related articles How do I activate my charging key? I bought a used Nissan EV car and I cannot register the VIN number of it To whom should I report a charging problem? I can't stop the charging session and unplug my cable Comments 0 comments Article is closed for comments.