You can order a charging key both via the app or the Nissan Charge portal
In the portal :
▪ Go to "My Account" 🡪 click on "Contact Customer Service" 🡪 Select " Charging Key or card" 🡪 fill in the form. The form will ask you to provide an e-mail address, first name, last name, street, number, city, “zip code” and country
In the app :
▪ Go to “My Charging Keys”🡪 click click on “order your charging key”, 🡪 fill in your address.
Your charging key will be delivered approximately 10 days after you have placed your order.