Our customer service is available for you 24/7. You can reach our customer agents via three different channels:
- Use the Nissan Charge app - Go to your Account, hit the Help section and start a chat through the chat support.
· You will be greeted by a chatbot assistant which will guide you through Plugsurfing’s knowledge base to answer any question related to Nissan Charge services (eg regarding charging keys or networks).
· If the information available in our knowledge base is not answering your question, an agent will directly take over the discussion in the chat.