How do I activate my charging key?

Once your RFID charging key or card arrives, you can activate it either in your app or in the user portal.

If you do not yet have a charging key, you can learn how to in this article.

In the user portal:

1. Log in to your account here.
2. Navigate to the Charging Key/RFID section in the panel on the left side of the window.
3. Under the heading Activate/Add Charging Key, you will see a blank field for input of your 12-digit ID code. Every key begins with the identical six digits, DE*8PS*. The remaining 7 digits are unique to your charging key. Please fill in these digits to complete the charging key code.
4. Click the green Activate Charging Key button. That's it! You will need to wait up to 24-hours for the charging key to be recognised across our entire network.
5. You can view all connected charging keys on the same webpage.

In the app:

1. Open the app and navigate to the Account section in the menu on the bottom of the screen.
2. Tap Charging Key/Card and then Activate Charging Key/Card.
3. You will see a blank field for input of your 12-digit ID code. Every key begins with the identical six digits, DE*8PS*. The remaining 7 digits are unique to your charging key. Please fill in these digits to complete the charging key code.
4. Tap Activate in the top right corner of the screen. That's it! You will need to wait up to 24-hours for the charging key to be recognised across our entire network.
5. You can view all connected charging keys under the Charging Key/Card section of the app.