Voucher issues

Adding vouchers to the Plugsurfing app is typically a straightforward process, but there are a few issues that can sometimes arise. Here are some common issues that you may encounter when adding vouchers to the Plugsurfing app and how to resolve them:

1. Invalid voucher code: If you enter an invalid voucher code, the Plugsurfing app will not be able to add the voucher to your account balance. Make sure that you have entered the voucher code correctly and that it is still valid.
2. Expired voucher: If your voucher has expired, it may no longer be redeemable. Check the expiration date of the voucher before attempting to add it to your account.
3. Vouchers already used: Some vouchers can only be used once. If you have already used a voucher, you will not be able to add it to your account balance again.
4. Voucher limitations: Check the terms and conditions of your voucher before attempting to add it to your account.
5. App issues: If you encounter technical issues with the Plugsurfing app while trying to add a voucher, such as crashes or error messages, try closing the app and restarting your device.

If the issue persists, contact Plugsurfing customer support for assistance.