Activation in the wrong app

If you have activated your Plugsurfing card in the wrong app, or you cannot activate your card because you are using the wrong app, please follow these steps:

1. Make sure you are using the correct app for your Plugsurfing card. You can find the links to the correct iOS and Android apps on our website.
2. If you have already activated your card in the wrong app, contact our customer support team for assistance. They can help you transfer your activation to the correct app and ensure that you are able to use your Plugsurfing card as intended.