How to activate charging key?

Once your charging key arrives, you can activate it either in your Plugsurfing app or in the web portal. Here’s how it’s done.

In the app:

1. Open the Plugsurfing app and log in
2. Tap on “≡” to go to the main menu
3. Tap on “My Account”
4. Select *”*Charging Keys” **and then “Activate Charging Key”.
5. You will see a blank field for input of your 12-digit EVCO ID code. Every key begins with the identical five digits, DE*8PS*. The remaining 7 digits are unique to your charging key. Please fill in these digits to complete the charging key code.
6. Tap on “Activate Charging Key”

In the web portal:

1. Open the web portal and log in
2. Click on “≡” to go to the main menu
3. Click on “Charging keys”
4. Under the heading Activate Charging Key, you will see a blank field for input of your 12-digit EVCO ID code. Every key begins with the identical five digits, DE*8PS*. The remaining 7 digits are unique to your charging key. Please fill in these digits to complete the charging key code.
5. Click on ”Activate Charging Key”

That's it! You are ready to go and charge your electric car.

You can view all connected charging keys under the Charging Key **section of the app or the web portal.