Please enter the details of your request. A member of our support staff will respond as soon as possible.
The identifying number on the back on your charging key.
For example: DE*8PS*C52877*7 - Please add a photo of the card Identifier for faster handling.
General topics relating to feedback and enquiries about how our business works
Settings and access to your account
How can I activate it? Where is my order?
My charging session is not working as it should
Requesting a refund
Payment methods help
Vouchers, Offers and Subscription help